Nothing comes free in NYC
December 9, 2015: I arrived in New York
on Sunday December 8. This time I checked in to stay at the Bridges
hotel instead of One UN New York - Millennium Hotels &
Resorts.
The standard of service at the Millennium
Hotel is going down day by day and apart from its location,
there's hardly anything good. My flight landed early morning and the
room was not ready due to cent per cent occupancy at Bridges. I
walked for some time and took a taxi to an Indian food area in
Lexington and after having a round and some food I came back to the
hotel.
In the evening I had an appointment with
Rajeev Mehta - a doctor whose family owns the Staybridges Hotel
- to watch at the Broadway. We decide to go for Lion King.
I heard a lot about this Broadway production and that it was a
favourite of the children. I had missed it twice in London as
something had come up at the last minute. The make up and attire of
cast in this production is worth a watch.
The next day (Dec 9) I went to the New
York University to deliver a presentation-cum-lecture on the
effect of literature on Bollywood. Many of the students of South
Asian Department were there, mainly Hindi and Urdu speaking. After
delivering a presentation on tiger I got a request from the New
York University again on this particular topic.
I was glad that I was able to do justice
with my presentation as the faculty was quite happy with the content.
For few students, some of the Hindi words that I had used were
difficult to understand.
However, overall it was good for all of
them, including the faculty. It was a new piece of information for
them to know that there were four versions of the film Devdas
and not just two. They thought that Dilip Kumar and SRK had acted in
the old and new versions. In fact, there was a very old silent
version of the movie and a popular one in which Kundan Lal Sehgal had
played the character of Devdas from Sarat Chandra Chattopadhya's
novel of same name.
Today (Dec 9), I had a strange
experience. A colleague of mine, staying at the posh Grand Hyatt
at the Grand Central Station, carried a box for me from
Kolkata. She told the conceierge that she wanted to leave the box
with them so that I could pick it up in a couple of hours. The
concierge suggested to her to leave the box at another department of
the Hotel called `Mail Box' which handled such issues.
USD 10 bill |
She left that box for me which I later
picked up. But much to my surprise, the Mail Box department
charged her USD 10 just to keep that box even though she was staying
in the same property for a week.
This is quite bizarre and I have never
ever experienced or heard of such a thing before. When I inquired
about this from the person at the counter in that small room called
Mail Box department, I was told that it was a hotel policy.
Further inquiries revealed that few
hotels in the world have started this Mail Box business and
guests can no longer leave an envelope with the Bell Desk or the
concierge. Instead, they have to shell out for the Mail Box
service.
I gather that many complaints have been
filed online with travel sites on this system. But well that's New
York. Nothing comes free here.
ess bee
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